VISUALVAULT & ECM PLATFORM INTEGRATIONS
VisualVault is purpose-built to connect with the systems and ECM platforms your organization already relies on. Rather than offering a rigid catalog of pre-built connectors, we build structured, configurable products designed to meet your specific operational needs — whether that means connecting to an enterprise ERP, a healthcare records system, secure government data systems, or a payment provider unique to your industry.
Every VisualVault implementation is designed with ECM platform integrations and other integrations in mind from the start. Our documented RESTful API gives developers a clear, well-structured path to connect virtually any application that supports standardized protocols — and our team works alongside customers and integration partners as a collaborative extension of your project, not just a vendor handing off documentation.
VisualVault integrations are conceived and operate within a rigorous compliance framework, supporting integrations in some of the most highly regulated industries in the world.
Open API & Custom Integrations
Most functions available in VisualVault are also accessible via our documented REST API — giving developers a direct, reliable path to build exactly what your organization needs.
VisualVault’s RESTful API provides programmatic access to the full range of platform capabilities, including document management, workflow automation, metadata, search, and user administration. For organizations with unique technology environments, legacy systems, or highly specific workflow requirements, the API is the foundation for any custom integration — no constraints, no workarounds. Our API supports:
Our API supports:
- Document upload, retrieval, and metadata management
- Workflow automation and task routing
- User and permissions management
- Search and content discovery
- Form saves and retrieval
Developer Documentation & Partnership
We treat integration as a collaborative process. VisualVault provides expert-level developer documentation in multiple programming languages, so your team — or ours — can move quickly regardless of your technology stack. When you integrate with VisualVault, you’re not on your own: our team works alongside customers and integration partners throughout the process, from initial scoping through to go-live and beyond. Whether you’re an enterprise development team building a bespoke connection or a third-party partner extending VisualVault into a new environment, we provide the documentation, support, and direct collaboration to make it work.
General Integration Capabilities
VisualVault integrates with virtually any platform that communicates via standardized protocols. The following capabilities are available across a wide range of third-party systems.
Single Sign-On (SSO)
VisualVault supports industry-standard SSO protocols, allowing users to authenticate through your organization’s existing identity provider without managing separate credentials. Supported protocols include SAML 2.0 and OAuth 2.0, covering the full range of modern enterprise identity providers.
Payment Gateway Integration
VisualVault supports integration with third-party payment providers, enabling organizations to collect payments directly within document-driven processes and services. This is particularly relevant for government agencies, healthcare organizations, and other entities that manage fee collection as part of regulated workflows — supporting virtually any major payment gateway.
Integration Examples by Industry
These examples illustrate the types of integrations VisualVault supports. Every implementation is tailored to your specific systems and workflows.
Healthcare
VisualVault is designed to meet healthcare industry standards, making it adaptable to whichever clinical or administrative systems your organization uses. Rather than locking you into a specific EHR vendor, our integration layer is built to speak the language of healthcare IT:
- FHIR-compatible integrations — VisualVault supports FHIR-compatible LTI connections for healthcare workflows, with particular focus on patient record archives and Release of Information (ROI) processes.
- EDI 835 & 837 message formats — Supporting Medicare and Medicaid billing workflows including accounts receivable tasks for patient medical record archives and other HIPAA-compliant processes.
Government
VisualVault supports the specialized integration needs of government agencies, from field operations to citizen-facing services:
- ArcGIS integration — Connect VisualVault with Esri's ArcGIS platform to support GIS-enabled workflows such as mapping, inspections, and location-based records management.
- SMS messaging integration — Trigger real-time SMS alerts for time-sensitive government processes, keeping applicants, inspectors, and staff notified at critical workflow milestones.
Document Capture & Scanning
VisualVault integrates with document capture hardware and software to support high-volume ingestion workflows. Scanned documents are automatically routed into VisualVault with metadata and workflow triggers applied at the point of capture.
- Kofax — Integration with Kofax scanning solutions enables seamless document ingestion directly into VisualVault, eliminating manual import steps in high-volume environments.
Don’t See Your System?
VisualVault’s configurable architecture and documented REST API mean that if your system supports standard protocols, we can almost certainly connect to it. Contact our team to discuss your specific integration requirements — whether you need a structured implementation built around an existing product or a fully custom integration designed around your environment.
