Public Sector State & Local Government
Driven to Make a Difference in Citizen Lives
Child Welfare VisualVault Platform Inforgraphic

VisualVault’s SaaS Platform
combined with our exclusive
Community Licensing
is making a difference in Citizens' lives

Companies offer impressive statements around their intent to help organizations. Few software solutions offer new models and new thinking enabling organizations to transform their quality of service delivery. VisualVault’s revolutionary SaaS platform, combined with our exclusive Community Licensing can transform operations and become the foundation for interaction and collaboration resulting in unprecedented levels of service.

Concurrent and named user licensing is only cost-effective when licenses are restricted to internal users. When an agency or department needs to extend system use to external users, cost skyrockets. The work around has been for departments to post PDF or MS Word documents on their sites for downloading and then use email as a non-secure way to submit information.

Current software licensing has created a “two-tier” user challenge where internal users benefit from new systems while external users are forced to continue to conduct business as if they were trapped in the 1980s. VisualVault eliminates the two-tier challenge by offering a completely different licensing model that promotes system use to all community users, not just internal staff. The effect is all work can be completed within VisualVault to create a true self-service ecosystem where complete transparency and governance drives greater accuracy, speed, and improved outcomes.

VisualVault licenses by the program area and associated business processes, NOT the number of users. The combination of our configurable platform, ability to transform service outcomes, and do so economically through our exclusive Community Licensing enables all Public-Sector organizations to achieve new performance and service levels.

Business Process Automation

At the core of VisualVault’s SaaS offering is our Business Process Automation (BPA) technology. VisualVault’s strength as a company and a technology platform is the ability to automate data and document/form intensive processes that no longer support a department or organization’s business goals. Processes such as downloadable PDF application forms, enrollment forms, compliance and enforcement forms, support documentation, etc. have all been negatively impacted by the artificial barriers erected by traditional software licensing models.

VisualVault's Community Licensing model tears down the artificial system access barriers . With Community Licensing, state and local government agencies/departments are now able to initiate and complete all activities directly within the same SaaS platform resulting in a complete transformation of compliance and service delivery.

If your organization's business processes would benefit from direct customer or constituent access, please contact us to explore how we might be of service.

Case Management

VisualVault’s case management solution will automate your case management activities. Rapid configuration of intelligent web-based forms, workflows with business rules acting as knowledge workers, and a robust cloud based central repository delivers instant access to in-house and mobile staff. Faster and accurate processing are the primary outcomes of VisualVault’s case management solution.

Provider Management – Streamline Licensing, Compliance & Enforcement

Management and oversight of Provider licensing, renewals, compliance and enforcement remains challenging do to the intensive amount of manual work involved to process. VisualVault’s Provider Management solution transforms licensing and oversight processes freeing staff to focus on higher level tasks.

VisualVault’s platform improves service times by 40% + by streamlining operational activities and providing field surveyors the digital tools to improve compliance and enforcement.

Presentation Layer Transforms Existing Line-of-Business Applications

Departments are often hampered by legacy applications. Applications that were implemented well before digital forms changed the experience of interactions. VisualVault enables departments to easily and cost effectively stand up a Presentation Layer to virtually extend user screens directly to external users enabling individuals or businesses (through self-service), apply, submit, enter, etc. the information necessary to initiate an interaction. The savings in time, resources, and improved quality typically runs in excess of 40% leveraging VisualVault.

Enrollment, Licensing, & Quality Assurance

VisualVault is designed to automate enrollment, licensing, permitting, etc. Additionally, field inspectors/monitors providing the enforcement and oversight of service providers have access to all pertinent information related to each inspection. Field inspectors/monitors spend far less time documenting their work with the automation VisualVault provides.

Enterprise Content Management (ECM)

VV’s cloud based ECM completely disrupts traditional ECM offerings based on speed of implementations, ease of use, self-supporting capability, and our unique pricing options. And, VisualVault is designed to be multi-tenant enabling agencies/departments to implement the SaaS again and again securely, and cost effectively.

Helping States, Cities, & Counties Transform Service Delivery

State and local programs continue to increase in complexity while service demand expectations continue to grow as well. The ability to streamline business processes virtually eliminates manual data entry tasks, increases transaction speeds, and allows staff to attend to the citizen facing.

VisualVault team members are experts in evaluating and designing

improved business process automation solutions that drive superior results. We welcome the opportunity to discuss your particular challenges.

Child Welfare VisualVault Platform Inforgraphic

Accelerate Quality
of Care Improvement

Increasing volumes and manual processes puts constituents, providers, and staffs further behind the service curve


Expanded service demands supported by legacy manual business processes are challenging public sector organizations to keep pace with the increased needs of their constituents and the businesses served. VisualVault’s experienced Public Sector team assists state and local governments improve service and operational performance thru modernizing aging document and data intensive business processes. VisualVault’s Business Process Automation (BPA) multi-tenant platform and unique licensing, enables state and local agencies to quickly and cost effectively transform business models, increase operational efficiencies, ensure greater transparency to ensure the quality of care continuously improves.

VisualVault – Help states deliver better, faster service

Many states’ still initiate Enrollment, Licensing, Contract Management, Case Management, Quality Assurance, Compliance and Enforcement, and other service critical programs using forms posted on their websites. The time required by families, businesses, and service providers to download, print, complete and sign, and submit is frustratingly lengthy. For staff, the volumes continue to increase as does the time required to manually data enter, route, and touch 100% of every document sent in for processing. Departments seeking to transform service quality should evaluate transitioning from paper to digital processes. VisualVault offers the most cost effective approach to automate processes and improve the quality of service.

What is VisualVault?

VisualVault is a cloud based SaaS COTS platform. VisualVault offers six completely configurable modules that enable clients to build solutions within a secure, multi-tenant framework. The ability to configure and reconfigure allows the platform to modernize most document and data intensive processes. Additionally, VisualVault is disrupting traditional software licensing. Extending functionality directly to external users such as families, service providers, and businesses is included in one low monthly subscription fee.

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