VisualVault®, a business process automation (BPA) company specializing in the automation of data and document-intensive processes, has promoted Steve Pendleton to Vice President of Sales for their public sector division. In his new role, Pendleton will provide strategic leadership to ensure VisualVault’s public sector business process automation solution is well-positioned for continued growth in the market.

Pendleton joined VisualVault in 2016 and previously served as Managing Director of the company’s public sector vertical.

A 33-year veteran of the business process automation industry, Pendleton has an intimate understanding of government operations and the pressure government offices and agencies are under to continually improve service levels for an increasing number of constituents.

A cloud-based, SaaS low-code, highly configurable platform, VisualVault seamlessly integrates with legacy systems, delivering business process automation solutions that change service delivery methods and enable state and local governments to modernize the way they serve their constituents.

VisualVault transforms highly regulated programs to streamline licensing, compliance, inspections, reporting, complaint management and case management activities while extending access to constituents to enable a collaborative experience via an innovative self-service model.

“Since joining VisualVault, Steve has done an exceptional job of building the company’s profile and footprint; securing partners and clients that have made a major positive impact on states’ ability to serve those most in need,” said Tod Olsen, Chief Technology Officer of VisualVault. “Drawing on his experience in the business process automation segment of the software industry, Steve’s experience and organizational leadership are central to VisualVault’s continued success.”

“This new role positions me to help even more government agencies and departments use VisualVault to deliver exceptional experiences to their constituents while simultaneously reducing the workloads of their staff,” said Pendleton. “I’m excited about this opportunity and look forward to helping state and local governments in their efforts to reinvent service delivery and improve outcomes.