Changing Passwords

User passwords can be changed from various locations:

Changing Passwords as an Administrator

Administrators change a user's password when the user is a VisualVault Database type user by completing the following steps:

  1. Navigate to Control Panel - Administration Tools - Users.

  2. Find and select the link for the user from the User ID column.

  3. When on the User ID Card and on the Details tab, select Change Password.

  4. Key in the New Password and Confirm Password fields.

The user will then get an email with their new password. You can select the "Must change password after next log in" at the bottom of the User ID Card if the user needs to change their password the next time they log in.

Changing Passwords as a User

Users can change their password from My Preferences using the following steps:

  1. Highlight over the User ID in the upper right hand corner of VisualVault, then navigate to Control Panel - My Preferences.

  2. Key in the new password in both password fields.

  3. Select Save Password button.

Configuration Admin users can change user passwords from the Administrative Console.